This position coordinates the day-to-day activities in the Education Department and performs a wide range duties to support the Certified Healthcare Quality Professional (CPHQ) program; CPHQ Continuing Education (CE) & Approval Program; Intellectual Property (IP); Volunteer Committee management; platform and learning activity support; and other general department support.
Coordinates the logistics and faculty for the face- to-face CPHQ Programs.
Manages the organization's CE Approval program including, evaluation of applications, responding to specific inquiries, and maintenance of records.
Assists in the preparation and submission of continuing education applications for nursing and other healthcare professional related credit.
Manages the external intellectual property (IP) request process.
Assists with research report generation and preparation of presentation materials for committee meetings and external events.
Responsible for administrative and clerical duties including scheduling meetings, making travel arrangements, logistics, giving information and routing telephone calls to proper individuals, and disseminating information to staff, members, committees, and constituents.
Maintains filing systems and databases.
Serves as customer service support as needed.
Serves as back up to the Learning Technology Coordinator and Marketing Associate.
MINIMUM QUALIFICATION OR EXPERIENCE
Education: Bachelor’s degree in business or related field.
Experience: 1-2 years in an administrative, support, or customer relations position - preferably in areas of association management, education programming, and or consulting.
Strong communication and organizational skills.
Ability to manage time effectively and coordinate/deliver on multiple projects/tasks in a timely manner.
Attention to detail.
Comfortable with web technologies.
Customer service minded.
A team player, flexible and ability to project manage in a changing environment.
Computer experience with Internet Explorer, various CRMs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook and/or other data related software.
Adaptable: Demonstrate a willingness to be flexible, versatile and/or tolerant in a changing work environment while maintaining effectiveness and efficiency.
Personal and Professional Accountability: Ability to interact effectively and to work congenially in a small office environment. Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
Since 2001, we've partnered with world-class companies to find superior talent that provides them with strong competitive advantages. Our unique blend of service offerings have allowed us to make a tremendous impact with our clients and continue to help them as they evolve. Our roots are in IT recruiting, but we've experienced tremendous growth since expanding into HR Recruiting, Recruitment Process Outsourcing (RPO), and Executive Search.