Education and Operations Coordinator, Healthcare Association
Association Management Center
January 19, 2018
Full Time - Experienced
Administrative, Clerical, Support, Education and Training, Other
4 Year Degree
The Coordinator will be responsible for coordinating, implementing and administering client’s operations projects and activities as well as education-related activities.
This position will serve as the primary staff support to the Education and Operations Managers for the client. Responsibilities include coordinating and implementing assigned client projects independently, and serving as a primary resource for AMC’s internal service departments. Activities will include but are not limited to the following:
Assist with the planning, development, management and evaluation of education programs throughout the year.
Assist with education committee support. (Schedule calls, distribute agenda, draft minutes)Supports education team by creating project templates, administering project management software, and ensuring timeline for projects are maintained.
Assist with speaker management.
Provides end-user support for online and distance education offerings. (i.e., webinars)
Responds to telephone and written inquiries regarding educational programs.
May travel to live educational events and participate in on-site activities.
Develop general understanding of LMS, speaker management, webinar, and HOPA app software.
Coordinate activities and projects of board-appointed committees and task forces.
Work with assigned staff and client teams on designated client activities and committees.
Collect, organize and code Accounts Payable, collect receipts, process expense reports and check requests.
Manage annual projects including but not limited to: Award, Nominations/Elections, grant submission, call and fulfillment
Develop in-depth understanding of Association Management Software (e.g., Personify), survey platforms, voting software and HigherLogic software.
Assist managers with coordination of board and committee meetings.
Support activities and assigned tasks related to preparation and organization of meetings.
Serves as staff liaison for the recognition committee and other committees as assigned.
Take and prepare minutes of committee and Board meetings.
Maintain board and committee lists and records.
Coordinate and support board members’ travel.
Build and distribute board books.
Respond to telephone and written inquiries; compose letters and routine correspondence.
Update and maintain multiple databases and spreadsheets for various projects.
Coordinate and process mail merges and e-blasts for various projects.
File and organize paperwork.
Other duties as assigned.
The ideal candidate will have the following requirements and demonstrated experience:
Bachelor’s degree required.
Prior work experience in an office environment; working with board or committees and/or for a volunteer-based organization is preferred.
Strong customer orientation.
Strong attention to detail.
Ability to organize and manage multiple projects/priorities.
Ability to think strategically and prioritize work processes.
Excellent interpersonal and communication skills.
Ability to anticipate challenges and problem-solve independently and resourcefully.
Professionalism: Good judgment, ability to interact with all levels of staff and vendors, appropriate demeanor and appearance, confidence.
Customer service attitude and skills: Team player attitude, commitment, patience, enthusiasm, creativity, listening, comprehension, initiative, cooperation, attention to detail, resourcefulness.
Proficient in Microsoft Office Suite.
Prior experience with project management including use of project management software (i.e., WRIKE)
Ability to travel out of state and overnight.
Commitment to company values.
Qualified candidates can send resumes and salary requirements to firstname.lastname@example.org.
About Association Management Center
Association Management Center (AMC) is committed to helping associations. This commitment is realized through collaboration, strategic leadership, and providing the tools needed to foster growth.
AMC, owned and operated by the Engle family since 1974, and has built a reputation for providing high-quality strategic association leadership with the utmost integrity and for helping client partners Achieve What You Believe. AMC has been voted one of the best places to work in Illinois for several years. AMC, located a short walk from the Cumberland Blue Line stop, includes a staff of more than 225 professionals working with 32 national and international organizations.