Hospitality, Travel, Tourism, Meetings/Expositions/Events, Project Management/Program Development
2 Year Degree
Position Overview: The Director, Industry Programs, is responsible for designing and executing on AGA’s education strategy, including identifying and implementing learning/programs/speakers that align with AGA’s strategic goals and developing increased channels for accessing AGA member-only resources. Effective project management and knowledge of digital assets is a critical component of this role, as is effectively managing third-party partnerships and other relationships, including a positive working relationship with our trade show partners.
This position manages one person, Marketing Manager, and reports to the Vice President, Industry Relations.
Key areas of responsibility:
Learning and Engagement – Ensure AGA education programs and content are best-in-class and driving measurable member value.
Design an education strategy aligned with AGA’s strategic priorities.
Identify and build events and other assets (including digital) in support of member learning and participation.
Keep abreast of current trends and best practices in and out of the industry.
Implement processes to ensure member feedback is solicited and used in the development of programs.
Design success metrics to help AGA measure value of programs (i.e., user feedback, participation, etc.).
Build and maintain repository of accessible, credible, best-in-class speakers.
Take an active role in committee engagement with guidance from the VP.
Consider opportunities to include learnings and synergies with Global Gaming Expo (G2E), AGA’s two flagship events in North America and Asia with attendance of 26,000 and 6,000, respectively with guidance from the VP.
Technology – Leverage technology to ensure maximum participation across all user groups.
Continually assess opportunities to introduce new and cost-appropriate technologies that add value or ease of use to our programs.
Work with AGA communications team on website design, with a focus on delivering/providing member-only education and other content.
Work with third-party partners to identify and effectively implement technology solutions.
Strategic Alliances – Work collaboratively within the Industry Services department to develop/implement programs in support of new revenue streams and AGA’s partnership strategy. Maximize opportunities for members to learn and benefit from the work produced within the Public Affairs department.
Project Management – plan, budget, oversee and document all aspects of projects related to AGA’s member engagement and education in close collaboration with VP and other integral stakeholders.
Understand the strategic aims/vision of the association and develop the road map and tactical components necessary for achievement of those aims.
Apply the appropriate amount of research and diligence in the vendor/partner selection process to complete any given project.
Solicit input from necessary internal and external stakeholders to the extent necessary/helpful in the effort to collaborate on a project’s development, generally engage a broader sounding board. Use good sense and discretion on extent, as the internal project management lead.
Ensure adequate drive and reasonable timelines, budget and other key inputs are met in order to see projects through to completion.
To apply for this position, please send your cover letter and resume to Allie Barth at Abarth@americangaming.org
Experience & Education:
Bachelor’s degree required.
Experience managing others required.
Project management experience required.
Experience with website maintenance and other digital assets preferred.
Experience in gaming or hospitality a plus.
Experience in associations preferred.
Experience in training and development a plus.
Strong project management skills including working with third-party partners and managing deliverables, budget and timelines.