The District of Columbia Bar has an opening for a Chief Operations Officer (COO). The COO oversees the Operations Division which includes Communications, Enterprise Solutions (ES), Communications, Facilities Management (FM), Finance, Membership and Strategic Initiatives (SI). This position assists the Chief Executive Officer (CEO) with the successful growth of the organization. Guided by the strategic objectives of the organization, the COO provides the leadership, management and vision necessary to ensure that the organization has the proper operational controls, procedures and policies in place to effectively grow the organization while maintaining financial strength and operating efficiency. The COO is a key leadership position within the Bar and a member of the Executive Team (ET). The position reports to the CEO.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Provides day-to-day leadership, management and direction for five departments within the Operations Division of the organization. These departments include:
a. Communications – The Communications department plans and implements a strategic, multi-faceted communications program with the membership and the general public that reinforces the organization's role and reputation as the leader and authoritative voice of the Washington legal profession. Provides services on behalf of the membership, which include the Bar's monthly journal, Washington Lawyer, publications, legal ethics subscriptions, website, and electronic newsletter, E-Brief, and handles general media outreach and support for the Bar’s leadership at special events.
b. Enterprise Solutions – The ES department manages the planning, development and implementation of cost-effective systems and efficient computer operations to meet current and future decision making requirements; responsible for procuring, installing and maintaining all computer hardware and software and all other products and supplies necessary to keep computer systems operable and to fulfill managements requests for computer support.
c. Facilities Management – The FM department is responsible for overseeing office maintenance, equipment procurement, insurance policy renewal and administration, postal matters including bulk mail, contracts for vendors, coverage of insurance certificates for vendors and the logistics for the conference center, conference rooms and meeting rooms.
d. Finance – The Finance department is responsible for the timely and accurate reporting of the Bar's financial activities designs and coordinates the accurate and timely dissemination of financial management reports including, but not limited to, internal and external monthly financial statements, annual audits, budgets and establishes and maintains the organization’s accounting principles, practices and procedures. The Finance department ensures compliance with FASB and GAAP.
e. Membership – Membership is responsible for the billing and collection of Bar and section membership dues, pro bono contributions from members and registrations for the Bar's major meetings. The Membership department oversees the planning and execution of statistical member surveys and recommends member engagement initiatives.
f. Strategic Initiatives - Strategic Initiatives focuses on the Bar’s five-year strategic plan and all associated programs, projects and goals that improve operations.
2. Advises the CEO regarding the Bar’s strategic direction, organizational development and implementation of critical policies, systems and procedures.
3. Plans and directs the production of the organization's annual proposed budget under the oversight of the Bar's Budget Committee. Activities include the review, compilation and consolidation of the budget submissions of all departments and divisions and the preparation of recommendations for the Bar's dues levels, merit pool and salary structure adjustments.
4. In conjunction with the Pension, Audit and Finance Committees, oversees and continually evaluates the investment of the financial assets of the Bar and the D.C. Bar Pro Bono Center to ensure they meet both organizations’ short and long term goals. Collaborates with the Bar’s treasurer and audit partner to ensure compliance.
5. Supports a number of standing committees, including Audit, Finance, Dues Ceiling, Budget and the Pension committee in collaboration with HR, as well as special committees appointed by the Board of Governors.
OTHER DUTIES AND RESPONSIBILITIES
1. Organizes, develops and/or implements programs or projects in accordance with the strategic plan.
2. Performs other duties as assigned.
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
Analytical—the individual synthesizes complex or diverse information
Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully; thinks creatively to solve problems, to conduct organizational planning and to meet strategic goals.
Communication—the individual speaks clearly and persuasively in all situations and conducts effective presentations and productive meetings involving various internal and external stakeholders; produces effective written communications.
Delegation—the individual delegates work assignments, gives authority to work independently, sets expectations, mentors and monitors delegated activities.
Leadership—the individual inspires and motivates others to perform well and accepts feedback from others.
Management skills—the individual appropriately includes staff in planning, decision-making, and facilitating process improvement; makes oneself available to staff; provides regular performance feedback to staff; and develops staff’s skills, encourages growth and maintains accountability.
Quality management—the individual continuously looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
Judgment—the individual displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions.
Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
Safety and security—the individual observes safety and security procedures and has experience with Emergency Preparedness and Business Continuity Planning.
1. An MBA from an accredited college or university is required; preferably in management, business, economics or finance.
2. Minimum twelve years of relevant work experience is required with more than six years experience as a senior management professional at a medium or large sized membership organization, comparable non-profit organization or law firm, including.
3. Experience managing budgets over $25 million.
4. Demonstrated leadership in change management and strategic planning.
5. Pragmatic leadership style with the ability to motivate a team of directors.
6. Familiarity with emerging information technology systems.
7. Must be able to multi-task, be detail oriented, deadline driven and able to work in a fast- paced environment.
8. Must work well in a team environment and able to interact with Bar members, volunteers, vendors, the public and Bar staff.
9. Ability to handle and maintain the confidentiality of highly sensitive information.
This is an exempt position. Salary is commensurate with experience. The D.C. Bar has an excellent benefit package.
This is not an attempt to list all essential functions of this position. It is recognized that job duties may change over time, based on the Bar’s needs.
The District of Columbia Bar is an Equal Opportunity Employer.
Interested individuals must submit a cover letter with salary requirements and resume to: