This position is responsible for assisting in executing the department’s membership development plan, with direction from the Director, Membership Acquisition & Engagement. The Membership Associate will assist in the execution of membership growth strategies working with Chapter Relations Managers and Manager, Outreach & Development.
Duties & Responsibilities
Recruitment & Retention:
Assist in the execution of specific recruitment and retention strategies, and tactics to build a consistent and engaged membership
Create and deploy membership surveys and evaluations with the assistance of Marketing & Communications Department
Assist Manager, Outreach & Development in recruitment and management of education professionals at colleges and universities for Campus Liaison Program
Attend chapter, member and college/university events as directed by Director, Membership Acquisition & Engagement
Manage technical resources used for outreach, development and recruitment events (i.e. Zkipster, Text-to-Give, etc.)
Assist in the management of affinity programs and ensure vendors/partners information remains current on all Society marketing channels
Support Chapter Relations Managers in creating monthly Chapter Digests, processing chapter events and other tasks when needed
Manage 100% Membership Program and provide support to firms that are enlisted in the program
Coordinate the online career center recruitment and retention for firms and other entities that post career opportunities
Provide staff support to one or more Society committees. Staff support includes:
Facilitating the creation of timely meeting agendas by committee chairs
Attending meetings and taking minutes
Writing articles for Society publications regarding newsworthy matters of interest discussed at committee meetings
Additional support as needed
Other duties as assigned by Director, Membership Acquisition & Engagement
Knowledge & Skills
Bachelor’s degree required
Requires strong communication, writing, project and time management skills
Considerable knowledge of membership recruitment and retention strategies and tactics
Requires minimum of 3 years relationship management experience
Requires minimum of 3 years of association management software (AMS) experience
Problem Solving/Decision Making
The Membership Associate is expected to act independently and handle membership issues that relate to recruitment of new members and retention of current members. Any high level problems or issues that may arise should be directed to Director, Membership Acquisition & Engagement.
This position has extensive contact with NYSSCPA leadership, members, outside speakers and vendors and committee chairs and attendees.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as requested by their director, manager or supervisor.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.
This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.
About New York State Society of Certified Public Accountants
The New York State Society of CPAs (NYSSCPA) aims to educate, connect, and grow our membership within the CPA industry.
Since our inception in 1897, CPAs and financial professionals have achieved great success in their careers through our membership program. Our member benefits include in-person and online networking opportunities, CPE courses and conferences, over 60 committees with in-depth focuses and specializations, the CPA Journal, our other award-winning publications, and much more!
Today, our membership population consists of 26,000+ CPAs, lawyers, bankers, and other professionals from associated industries.