Location: Pennington, NJ / Hybrid & Flexible Work Options Available
Type: Full Time
Customer Service and Support
4 Year Degree
Telecommuting is allowed.
Internal Number: 68332115
Applicants must submit a cover letter and resume through the ECS Career Center (jobs.electrochem.org) to be considered for the position – Job ID 68332115. The cover letter must highlight your experiences and interest regarding the role's major and essential functions. Applications without cover letters will not be considered.
Reports to: Director of Community Engagement Classification: Full-Time Exempt
MAJOR FUNCTION Responsible for the support and development of community engagement programs and execution of other various ECS programs and activities. Facilitates growth of the Society's educational programming and activities to enhance continuing education offerings. Coordinates participation and execution of section and student chapter programs, student membership program, and student and section engagement throughout the Society. Promotes and increases engagement in outreach and professional development services like the ECS Career Center. Serves as staff liaison for section and student chapter relations, and works closely with staff and volunteer leaders to ensure that these relationships support the Society's goals and objectives.
ESSENTIAL FUNCTIONS 1. Responsible for the awarded student and student chapter membership programs which include: developing collateral materials, managing student engagement and retention, and increasing the conversion rate of student members to professional members. 2. Responsible for section membership and program development which include: section engagement, section member recruitment and retention, collateral development for section programs including meetings and related budget items. 3. Supports and executes selected awards, education, and outreach programs to engage key stakeholders with ECS including Short Course Education, Professional Development Workshops, Summer Fellowships, Travel Grants, Outstanding Student Chapter Awards, etc. 4. Oversees the ECS Career Center and associated career development programs. 5. Liaises with the Director of Community Engagement and Finance Department on the budget process through the netFORUM database for associated programs. 6. Works with available resources to create and distribute applicable brochures, signage, and collateral. 7. Researches and identifies potential student chapter program opportunities to pursue and charter; reviews and updates the student chapter profiles within the netForum database, records, and pipeline. Maintains records of all past and current approaches to student chapter development and programs. 8. Researches and identifies potential section program opportunities for ECS to pursue; reviews and updates the section profiles within the netForum database, records, and pipeline. Maintains records of all past and current approaches to section development and programs. 9. Create and review collateral material for Interface, Meeting Programs, e-news, Weekly Digest and ECS websites, in collaboration with the Directors of Community Engagement, Meetings, and Publications. 10. Responsible for section and student chapter updates for the ECS website, publications, and other marketing materials. 11. Provides additional support of the Society's Association Management Software (netFORUM) and uses other specialized software (homegrown, etc.) to manage reports, data, and documents. Develops Standard Operating Procedures (SOPs) accordingly. 12. Other duties as assigned by the Director of Community Engagement.
POSITION RELATIONSHIPS Internal: Reports to the Director of Community Engagement. Has regular contact with all ECS Departments and staff members in the performance of duties. Cross-trained to perform certain duties of the Member and Constituent Services Specialist and functions in netFORUM. External: Has regular contact with student members, section leadership and volunteers, and outside vendors. Has regular contact with ECS Section/Division Chairs, faculty advisors, corporate partners, and members.
PREREQUISITES FOR THE JOB 1. Education and Experience: Bachelor's degree required; 1-3 years work experience required; prior program development/management skills preferred 2. Strong and mature interpersonal skills with an ability to lead, influence, and motivate others, including internal & external stakeholders 3. Strong verbal and written communication skills to craft detailed communications pieces to various stakeholders 4. Experience in learning management system (LMS) and association management software (AMS) 5. Highly detail-oriented and organized 6. Solid analytical and problem-solving skills with demonstrated ability to use good judgment and confidence in decision-making 7. Strong project management skills utilizing both individual and team responsibilities. 8. Ability to work with volunteers, keeping their motivation while managing expectations and resources 9. Proficiency in spreadsheet software (e.g. Microsoft Excel) and presentation software (i.e. Microsoft PowerPoint), task management software, SmartSheets, Content Management and Web development tools (i.e. WordPress) 10. Must be technologically savvy and knowledgeable who seeks out technology solutions to business challenges. Intermediate to advanced skills in Microsoft Suite, Google tools, marketing software, social media, content management, and web technologies
PHYSICAL DEMANDS The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The specific demands for this position include, but are not limited to the following: 1. Physical mobility is required. 2. Must be able to bend, lift, reach, and stand for long periods of time. 3. May be expected to lift boxes and other collateral materials of up to 25 pounds. 4. Employee will be required to perform essential duties in a non-office setting including but not limited to biannual and other meetings or events.
WORK ENVIRONMENT The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Majority of work is performed in an office setting; hybrid/flexible work options are available. Full-time employees work 37.5 hours per week, Monday through Friday. (The office is located in Pennington, NJ.) 2. Travel is required both domestically and internationally up to 4-8 days per trip to support biannual meetings and events. 3. Requires management of multiple tasks under high demand with frequent tight deadlines.
ECS has led the world in electrochemistry and solid state science and technology and allied subjects since 1902. We are a volunteer-directed international nonprofit professional society advancing scientific theory and practice by publishing cutting-edge research, hosting prestigious meetings, fostering training and education, and collaborating with other organizations. Our robust global membership develops innovative solutions to the planet’s major challenges. Scientists, engineers, and industry leaders share pioneering scientific developments, exchange ideas, network, and expand research horizons at ECS biannual, co-hosted, and sponsored meetings. The ECS Digital Library on IOPscience hosts highly peer-reviewed journal and magazine articles and meeting abstracts from our distinguished publications including the Journal of The Electrochemical Society (the oldest peer-reviewed journal in its field) and ECS Journal of Solid State Science and Technology. The Society supports open access throughout its publications and launched two new gold open access journals, ECS Sensors and ECS Advances, in 2022.